Refund & Cancellation Policy

At WealthVaults, customer satisfaction is our top priority. We stand behind the quality of our products and offer a transparent refund and cancellation policy.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all WealthVaults products. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

Order Cancellation

Before Shipment

You can cancel your order anytime before it is shipped. To cancel:

• Contact us at support@wealthvaults.in with your order number
• Full refund will be processed within 5-7 business days
• No cancellation charges apply

After Shipment

Once your order has been shipped, you cannot cancel it. However, you can still return the product within 30 days of delivery as per our return policy below.

Return Policy

Eligibility for Returns

To be eligible for a return, your product must meet the following conditions:

• Returned within 30 days of delivery
• Product is in original, unused condition
• All original packaging, inserts, and materials are included
• Product has not been written on or filled out
• Proof of purchase (order confirmation or invoice) is provided

Non-Returnable Items

The following items cannot be returned:

• Products that have been used, written on, or damaged
• Products missing original packaging or components
• Promotional or complimentary items

How to Return

1. Contact us at support@wealthvaults.in with your order number and reason for return
2. We will provide you with a return authorization and shipping instructions
3. Pack the product securely in its original packaging
4. Ship the product to the address provided
5. Share the tracking number with us

Refund Process

Inspection and Approval

Once we receive your returned product, we will inspect it within 2-3 business days. If the return meets our policy requirements, we will approve the refund.

Refund Timeline

• Approval: 2-3 business days after receiving returned item
• Processing: 7-10 business days to credit your original payment method
• Bank Processing: Additional 3-5 business days for the amount to reflect in your account

Refund Amount

Your refund will include:

• Full product price
• Original shipping charges (if applicable)

Note: Return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong item shipped, defective product).

Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us immediately at support@wealthvaults.in with photos of the damage
• We will arrange for a free replacement or full refund
• Return shipping will be covered by us
• We may also offer to send a replacement without requiring the return of the damaged item

Exchange Policy

Currently, we do not offer direct exchanges. If you wish to exchange a product for a different variant or model, please return your current product for a refund and place a new order.

Lost or Stolen Packages

Once a package is marked as delivered by the courier, we are not responsible for lost or stolen packages. However, we will assist you in filing a claim with the shipping carrier if needed.

Contact Us for Returns

For any questions about our refund and cancellation policy or to initiate a return: